Indiana Packers Corporation
  • Quality Assurance
  • Owensboro, KY, USA
  • Salary
  • Full Time

401K with Company Match, Medical, Life, Dental, Vision Insurance, Short Term Disability, Long Term Disability, Paid Time Off

About Us

Specialty Foods Group, LLC a division of Indiana Packers Corporation (IPC) is a fully integrated retail, foodservice and private label producer of fresh and processed meats based in Delphi, Indiana. Since the start of operations in 1991, we have experienced rapid growth from a single pork processing company into a multi-plant diversified producer of fresh and processed meats, with locations throughout America's Heartland and revenues of approximately $1.5B. We are best known for our national brand Kentucky Legend (the best-selling boneless ham brand in the United States) as well as several well-known regional brands, including Indiana Kitchen, Fischer's, Field, Mickelberry's, Kentuckian Gold, and Scott Pete. We now have processing facilities in Frankfort, Indiana; Holland, Michigan; and Owensboro, Kentucky.

We value diversity, innovation, collaboration and those passionate about their jobs. We support our associates by offering a total rewards package, including competitive pay, three different medical care plans (two with company-funded health savings accounts), pharmacy, dental, and vision plans, a retirement/401K (with 50% match on team members' contributions), a competitive paid time off program, educational assistance, and numerous advancement opportunities. With more than 3,100 team members located across 14 different states, we are a big company with a small company culture.

Job Summary: This job will include duties that range from food safety verifications to process capability studies. Assure pertinent, accurate and timely collection of data from all processes in the plant to aid operations in decision making as well as, continuously striving for improvement. Must be able to perform all duties personally and/or through subordinate quality assurance technicians.

Core Responsibilities include the following. Other duties may be assigned.

  • Communicate and document process and product requirements, including development and maintenance work of instructions and finished product specifications
  • Provide quality related training to co-workers and production personnel
  • Perform job specific work instructions; updates procedures and forms according to document control policies
  • Perform product and process audits, report status and monitor through resolution
  • Directs workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products
  • Investigates and adjusts internal customer complaints regarding quality
  • Maintain equipment and in sanitary manner and in accordance with applicable guidelines
  • Assure label approvals, verifications, and compliance
  • Assure communication, resolution and documentation of process and procedural deviations in a timely manner
  • Assure compliance with regulatory requirements and plant policies, including HACCP related activities, GMP and SSOP's
  • Perform product attribute and sensory evaluations according to finished product specifications
  • Monitor and resolve product and process deviations related to SSOP's, NR's, Product Complaints, and Non-conforming product
  • Cross train, perform and fill in as needed for technicians, other specialist, and lab analysis
  • Conduct and participate in informing gathering, problem solving, data collection, analysis, reporting and communication
  • Provide leadership and communication from front line to middle management
  • Monitoring product and material and material inventories to assure compliance with established guidelines
  • Report any issues regarding food safety or quality to QA Management
  • Comply with client requirements when applicable
  • Follow policies and procedures, complete administrative tasks correctly and on time and support organization's goals and values
  • Meet productivity and quality standards, demonstrating accuracy and thoroughness, completing work in a timely manner and strive to increase productivity while looking for ways to improve and promote quality
  • Observe safety and security procedures; report potentially unsafe conditions and use equipment and materials properly
  • Maintain reliable attendance, reporting to work on time as scheduled; ensure work responsibilities are covered when absent

Supervisory Responsibilities: Leads QA techs in the Quality Department. Carries out supervisory responsibilities, as needed, in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; addressing complaints and resolving problems.

Position Type / Expected Hours of Work

This is a full-time, 40-hour per week position. This individual must be committed to completing tasks on time and working overtime as be needed to reach goals. If tasks cannot be completed in a timely, this individual is responsible to notify the appropriate person with an alternate plan.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

  • Associates Degree in related field plus two (2) years' related experience, or
  • Four (4) years' experience in related field
  • Demonstrated strong attention to detail
  • Demonstrated objectivity and openness to others' views, receiving and providing feedback in a positive manner.
  • Demonstrated contribution to building a positive team spirit and putting the success of the team above own interests.
  • Demonstrated ability to maintain a calm demeanor, reacting well under pressure
  • Proven ability to adapt to changes in the work environment, manage competing demands and deal with frequent changes, delays, or unexpected events by changing approach or method to best fit the situation
  • Proven attention to detail, monitoring own work to ensure quality standards are met
  • Proven ability to meet challenges with resourcefulness and readily volunteer assistance when needed. Demonstrated willingness to ask for help when needed.

Language Skills:

  • Excellent written, verbal and listening communication skills, including, but not limited to:
    • Writing clearly and informatively, editing work for spelling and grammar; presenting numerical data effectively, and ability to read and interpret written information
    • Speaking clearly and persuasively in positive or negative situations, listening and getting clarification when needed, responding professionally to questions, demonstrating group presentation skills and participating in meetings.
    • Listening to others without interrupting, asking for clarification when needed
  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
  • Ability to work collaboratively in group problem solving situations, remaining open to others' ideas and trying new things, using reason, and maintaining a calm demeanor when dealing with emotional topics and when under pressure
  • Demonstrated ability and willingness to share expertise with others
  • Maintains a customer service focused approach responding to requests for service and assistance; keeps commitments
  • Focuses on professional manner in solving conflict by listening to others without interrupting, not placing blame, maintaining confidentiality and keeping emotions under control.
  • Remains open to others' ideas and tries new things
  • Exhibits confidence in self and others
  • Approaches others in a tactful manner treating others with respect and consideration regardless of their status or position, accepting responsibility for own actions and following through on commitments; works with integrity and ethically, inspiring the trust of others and upholding organizational values

Mathematical Skills:

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations
  • Ability to identify and resolve problems in a timely manner
  • Ability to assess own strengths and weaknesses and pursue training and development opportunities in order to continuously build knowledge and skills.
  • Ability and willingness to make decisions in a timely manner, exhibit sound and accurate judgment and support and explain reasoning for decisions, including appropriate people in decision-making process

Computer Skills: To perform this job successfully, an individual should have knowledge of:

  • To perform this job successfully, an individual should have knowledge of Inventory software; Spreadsheet software, Word Processing software and (MS office applications).

Certificates, Licenses, Registrations:

Other Skills and Abilities

  • Lab skills such as instrumentation, chemistry and micro a plus
  • Ability to collect and research data and use intuition and experience to complement data
  • Ability to gather and analyze information

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

Work Environment:

The noise level in the work environment is usually very quiet.

Indiana Packers Corporation
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